Challenges
- Time-consuming, manual process for fulfilling orders
- Tedious procedure for submitting paperwork to government funding program for patients
- On-premises server had reached maturity
- Security concerns regarding sensitive healthcare information
Why SAP Business One
- Ability to customize files for fast upload to the government website
- Significantly improved productivity
- Invoice automation for a better customer experience
- Migration to the cloud for enhanced data security
Benefits
- Digital transformation enabled the company to become more resilient during challenging times
- Elimination of manual processes saves time and allows employees to focus on the bigger picture
- Automation helped overcome complex government processes, resulting in customers receiving products faster
"With SAP and the right technology, it now takes me literally two minutes to process claims—whether there are 1,000 or 10,000. It’s a fraction of the time of what anybody else can do, and I don’t have overhead from extra personnel. That’s primarily why I chose SAP."
Craig Bean
Owner, CB Medical
