Challenges
- Reports weren’t customizable
- Employees couldn’t run the software on their home computers
- The lone IT employee was overwhelmed
Why eGovernment
- Inspectors can create and submit occupancy permits and code enforcement reports from mobile phones
- Employees can work from home
- Documents and photos can be attached to permits and reports
Benefits
- Information is easy to find and share, even for less tech-savvy users
- Offers advanced planning, mobile capabilities, and customizable reports
- Vision33, the implementation partner, offers ongoing support and customization opportunities
"Working with Vision33 was a great experience. They were easy to work with, and they understood our very specialized needs."
David Soboslay
Assistant manager, Borough of Plum
