Défis
- No seamless connection between Salesforce CRM, Zendesk, and SAP Business One
- Sales professionals had difficulty seeing what was happening in customer accounts
- Manual processes were slowing down the team
Pourquoi
Saltbox
- Includes a pre-built SAP Business One-Salesforce integration
- Provides Salesforce-Zendesk integration
- Allows Swagelok to keep its best-of-breed apps without buying more ERP licenses
- Implements rapidly
- Makes working from home easy
- Offers payment functionality and direct customer access to a new online learning environment
Avantages
- Changes in SAP Business One appear in Salesforce in real-time
- Streamlined quoting and customer support
- Quotes are more responsive to customer needs
- Higher sales rates and shortened sales cycles
"
Nous avons été ravis de découvrir que nous pouvions utiliser Saltbox pour intégrer SAP Business One et Salesforce. Cela signifiait que nous pouvions conserver nos meilleures applications sans avoir à acheter plus de licences ERP.
"
Ekard Messmer
Directeur des solutions personnalisées et des opérations, Swagelok Stuttgart
