Défis
- Legacy software didn’t offer online permitting and licensing
- Public works department was paper-based
- Needed to integrate the 311 system with code enforcement
Pourquoi
eGovernment
- Allowed a phased implementation
- Pre-configured modules simplified implementation
- One robust system enables all city departments to share information
Avantages
- Online application process is faster for citizens and city staff
- Easy-to-use mobile app allows building and housing code enforcement staff to conduct inspections on their phones
- Scalable platform integrates with other systems
"
Nous pouvons effectuer les inspections sur le terrain à l'aide de l'application mobile d'Accela.
"
Brett Flodine
Directeur SIG d'entreprise, City of Hartford
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