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  • Citizens couldn’t access the building permit process online 
  • Building officials couldn’t access records from the field 
  • No IT department 

Why Government Solution

  • Brought the building permit process online 
  • Building officials can access records from the field with a tablet 
  • Significantly reduced workload


  • Combined four departments into a single online system, with each department having its own module 
  • Records are accessible remotely 
  • Self-service kiosk for citizens

I couldn’t be happier with the software, where it’s going, and what we’ll be able to do with it… It’s completely transformed how we do business.

Ray Martin, Building official - Town of Ellington

 Success Story
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