Town of Ellington Customer Success Story

Project Info
Read our Town of Ellington success story to see how this growing Government combined four departments into a single online system, with each department having its own module.
Client
Town of Ellington
Location
Ellington, Connecticut, United States
Industry
Government
Product Type
Public services, Safety
Solutions
Government Solution
Challenges
- Citizens couldn’t access the building permit process online
- Building officials couldn’t access records from the field
- No IT department
Why Government Solution
- Brought the building permit process online
- Building officials can access records from the field with a tablet
- Significantly reduced workload
Benefits
- Combined four departments into a single online system, with each department having its own module
- Records are accessible remotely
- Self-service kiosk for citizens
I couldn’t be happier with the software, where it’s going, and what we’ll be able to do with it… It’s completely transformed how we do business.
Ray Martin, Building official - Town of Ellington


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