CB Medical Customer Success Story

Project Info
Read our CB Medical success story to see how this growing company used automation to help overcome complex government processes, resulting in customers receiving products faster.
Client
CB Medical
Location
Calgary, Alberta, Canada
Industry
Medical Devices
Product Type
Medical supplies
Previous System
QuickBooks
Solutions
SAP Business One
Website

Challenges
- Time-consuming, manual process for fulfilling orders
- Tedious procedure for submitting paperwork to government funding program for patients
- On-premises server had reached maturity
- Security concerns regarding sensitive healthcare information
Why SAP Business One
- Ability to customize files for fast upload to government website
- Significant improvement in productivity
- Invoice automation for an improved customer experience
- Migration to the cloud for enhanced data security
Benefits
- Digital transformation enabled the company to become more resilient during challenging times
- Elimination of manual processes saves time and allows employees to focus on the bigger picture
- Automation helped overcome complex government processes, resulting in customers receiving products faster
With SAP and the right technology, it now takes me literally two minutes to process claims – whether there are 1,000 claims or 10,000 claims. It’s a fraction of the time of what anybody else can do, and I don’t have overhead from extra personnel. That’s primarily why I chose SAP.
Craig Bean, Owner - CB Medical


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