The Tile Shoppe Customer Success Story

Project Info
The Tile Shoppe Improves Customer Experience via Integration using the Saltbox Platform.
Client
The Tile Shoppe
Location
Concord, Mississauga, and Scarborough, Ontario, Canada
Industry
Retail
Product Type
Flooring materials, including tile, stone, vinyl, mosaic, wood, and laminate
Solutions
Vision33 Saltbox
Website

Challenges
- Lack of integration between Shopify website and SAP Business One
- Manual data entry in multiple systems
- Inadequate inventory visibility
Why Vision33 Saltbox
- Fast to implement and easy to use
- Eliminates manual data entry
- Allows customers, sales teams, three store locations, and the website to access the same data in real-time
Benefits
- Lightning-fast flow of information between systems
- Automated ordering and accounting processes
- Inventory visibility with automatic checks and updates every five minutes
Saltbox creates a better experience for our customers and gets everyone on the same page quickly, since online shoppers can see product availability by store just like sales can
Danni Wang, eCommerce supervisor - The Tile Shoppe


Learn What Vision33 Saltbox Can Do For You