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    Challenges

    • No seamless connection between Salesforce CRM, Zendesk, and SAP Business One 
    • Sales professionals had difficulty seeing what was happening in customer accounts  
    • Manual processes were slowing down the team  

    Why SAP Business One and Vision33 Saltbox

    • Includes a pre-built SAP Business One-Salesforce integration  
    • Provides Salesforce-Zendesk integration  
    • Allows Swagelok to keep its best-of-breed apps without buying more ERP licenses
    • Implements rapidly  
    • Makes working from home easy  
    • Offers payment functionality and direct customer access to a new online learning environment  

    Benefits

    • Changes in SAP Business One appear in Salesforce in real-time  
    • Streamlined quoting and customer support  
    • Quotes are more responsive to customer needs  
    • Higher sales rates and shortened sales cycles

    We were elated to find we could use Saltbox to integrate Business One and Salesforce. It meant we could keep our best-of-breed apps without having to buy more ERP licenses.

    Ekard Messmer, Director Custom Solutions & Operations - Swagelok Stuttgart

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    Customer Success Stories