FortPro Customer Success Story

Project Info
FortPro Paves the Road to Success With the Vision33 Customer Portal.
Client
FortPro
Location
Miami, Florida, United States
Industry
Wholesale Distribution
Product Type
Research, design, and distribution of heavy-duty truck parts
Employees
25
Solutions
Vision33 Portals

Challenges
- Order processing was manual and done via email
- The small workforce was overwhelmed by recurring orders
Why Vision33 Portals
- Customers are empowered with a secure, personalized self-service gateway
- Account information comes from SAP Business One in real-time
- Customers have 24/7 access to billing, quotes, orders, service calls, and reports
Benefits
- Manual processes were eliminated
- Salespeople have more time to focus on promotions and new products
- Customers have a convenient service, and the company saves time
The Customer Portal is great for everyone - our customers get convenience, and we save time and money and can grow our customer base without hiring more people.
Marlon Romero, President - FortPro


Learn What Vision33 Portals Can Do For You