Read our City of Taunton Success Story about how working with Vision33 as an Accela partner, Taunton has fully transitioned to the Accela Civic Platform internally.
Citizens couldn’t submit applications and payments online
Users couldn’t track permit status
Larger projects required visiting multiple buildings for signatures
Why
Government Solution
Users can apply for permits, make payments, and check application status online, 24/7
Additional online services can be rolled out as needed
Improved connection between the agency and its citizens
Benefits
Web-based solution with anytime, anywhere access
Easy transition from the old system
Offers a citizen access portal
Vision33 was very helpful throughout this entire process. They were very patient and definitely made the transition easier, helping guide us through any challenges along the way.
Paul Arikian, Director of Technology - City of Taunton
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