About Customer Portal

Customer Portal for SAP Business One empowers customers with a secure, flexible, and personalized self-service gateway. Customers can retrieve and interact with information through a standard Web browser.  

By pulling information from SAP Business One in real-time, customers have flexible access to billing, quotes, orders, service calls and reports. They can pay their bills online, look at their sales history, track deliveries, review quotes, check open service calls and view invoices, 24/7.

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Features

Real-Time Integration with SAP Business One

Account details are pulled in real-time from SAP Business One, ensuring customers view the most recent data and transactions.


Accept Online Payments From Customers

Customers can easily pay their bills and ACH payments online by credit card. This allows you to streamline payment transactions and benefit from lower fees and quick transactions.


Branded To Reflect Your Business

With a customizable front-end, the Customer Portal provides another opportunity to continuously build your brand, while providing you with new marketing opportunities.


Multi-Currency and Multi-Lingual Support

Customers can make payments, view reports, balances, invoices and pricing in any currency they're comfortable with. Use our Multi-lingual support feature to choose to display Customer Portal content in different languages.


Manage Your Orders With The Order Pad

With an easy-to-use Order Pad interface, your customers can add items to an order and instantly re-order at their convenience.


Reduce Administration Costs

Providing customers with 24x7 access to their own data means that companies can move to move in a paperless direction, reducing time and material related to accounting and service.


Provide 24/7 Self-Service To Customers

Customers can easily place orders, view profile information, review sales order history, check on service calls, and access billing and payment information.


Ensure Secure Access

Unique user name and password protected access to customer information and account details. End user can request forgotten passwords to be reset.


Benefits

  • Self-Service Access: Improve customer satisfaction by providing self-service access to order. 
  • Increase Cash Flow: Free up cash flow with an integrated quote-to-order-to-cash process. 
  • Increased Order Accuracy and Less Administrative Work: With tight integration between SAP Business One and Customer Portal, you only need to enter order information once, reducing administrative effort and increasing the accuracy of the data entered. 
  • Enhanced Communication: Detailed reports, invoice and order status and shipping details available where and when your customers need it. Reduce the routine day-to-day administrative inquiries that distract from the bigger picture of growing your business. 

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Empower your employees by giving them secure access to the information they need - anytime and anywhere. Contact us today and see how to easily it is to get the most value out of your SAP investment.

 

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